Privacy Policy

Introduction

At Grand Central Thai Spa, we value your privacy as much as your well-being. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our sanctuary services.

Information We Collect

We collect information that allows us to provide you with a personalized and professional experience. This includes:

• Personal Details: Name, email address, phone number, and mailing address.
• Booking Information: Service preferences, appointment history, and therapist notes.
• Health Information: Details regarding medical conditions, allergies, or injuries that are necessary for safe treatment.
• Digital Data: IP address, browser type, and site interaction data via cookies.

How We Use Your Information

Your data is used solely for the purpose of enhancing your experience with us:

• To manage and confirm your reservations.
• To customize your treatments based on your health profile.
• To communicate regarding appointments, gift certificates, or special offers (only if you have opted in).
• To improve our website functionality and guest service.

Data Security

We implement rigorous security measures to protect your personal information. Your data is stored on secure servers and access is limited to authorized personnel only. We do not sell, rent, or trade your personal information with third parties for marketing purposes.

Third-Party Services

We may use trusted third-party partners to facilitate bookings (e.g., Booker/Mindbody) or process payments. These partners are required to maintain strict confidentiality and security of your data.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though this may affect some site features.

Your Rights

You have the right to access, correct, or request the deletion of your personal information at any time. To do so, please contact our concierge at [email protected].

Updates

We may update this policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.